Cancellation Policy

Changed your mind? No problem—we’ll do everything we can to stop your package before it leaves the warehouse.

1. Act Quickly
   Email support@eversteadequipmentcom or call +1 (000) 000‑0000 as soon as possible with your order number. Our fulfillment team works fast, so the sooner we hear from you, the better.

2. Before Dispatch
   If your request reaches us before the carrier scans the label, we’ll void the shipment and issue a 100 % refund to your original payment method.

3. After Dispatch
   Once the parcel is en route, it can’t be cancelled in transit. Instead, accept delivery and contact us for a return authorization under our 30‑Day Money‑Back Guarantee. You’ll then follow our standard return procedure.

4. Confirmation
   We’ll send a written confirmation—cancellation or return instructions—within one business day of receiving your request.

Need help right now? Reach out during business hours (Monday–Friday, 9 AM–6 PM ET). We’re here to keep the process smooth and stress‑free.