Product Quality Guarantee

At Everstead Equipment, we stand firmly behind every item we sell. Each product leaves our warehouse backed by the manufacturer’s warranty and our own commitment to your complete satisfaction. If you need details about a specific warranty, just let us know and we’ll provide the documentation right away.

Receiving Your Order

  • Inspect Before Signing
    Look over the box carefully when it arrives. If you see even minor damage to the packaging, note it on the delivery slip before the driver leaves.

  • Can’t Open It on the Spot?
    If you suspect hidden damage but can’t unbox immediately, write “suspect damage” next to your signature on the receipt.

Need Help with a Damaged Item?

  1. Take clear photos of the packaging and any damage to the product itself.

  2. Email the images and your order number to support@eversteadequipmentcom.

Our team will arrange a replacement or refund—typically within one business day—so you can get back to what matters most.