Shipping Policy

Thank you for choosing Everstead Equipment. We pride ourselves on dependable, timely deliveries for every order. The information below explains how we handle shipping from checkout to arrival at your homestead or stable.

Shipping Fees

  • Continental U.S. — Always free, no hidden charges at checkout.

Daily Cut‑Off

  • Orders confirmed before 6:00 PM ET (Monday–Friday) enter our system the same evening. Orders placed after that time move to the next business day’s queue.

Processing Schedule

  • Standard handling time: 1–2 business days to pick, pack, and release your shipment.

Estimated Transit Window

  • Most deliveries reach their destination within 4–7 business days once they’ve left our dock.

Carriers & Freight Service

  • We partner with professional freight networks that transport larger equipment on 18‑wheelers.

  • For curbside freight deliveries, the carrier will call to set up an appointment, so please supply a valid phone number at checkout.

Order Confirmation & Tracking

  1. Order Received — You’ll get an email confirming that your payment cleared and your items are reserved.

  2. On the Way — A second email follows within 1–2 business days, containing your tracking link so you can watch the journey in real time.

Address Changes

Need to correct a shipping address? Email support@eversteadequipmentcom within 24 hours of ordering and we’ll update it before dispatch.

Cancellations

Changed your mind? As long as the package hasn’t shipped, we can cancel for a full refund. If the order has already left the warehouse, please refer to our Refund Policy for next steps.

Damaged or Incorrect Items

Inspect every package upon arrival. If you spot damage—or receive the wrong item—contact us right away with photos. We’ll arrange return shipping or a replacement at no cost to you.

Contact Us

  • Company: Everstead Equipment

  • Phone: +1 (000) 000‑0000

  • Email: support@eversteadequipmentcom

  • Mailing Address: (INSERT BUSINESS ADDRESS)

Our customer care specialists are ready to assist with any shipping questions or concerns. We appreciate your trust and look forward to serving you again soon.